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Observatory Record Profile

NYC Health + Hospitals Language Assistance Resource

Public-facing health system resource explaining patients’ right to free language assistance, interpreter access, I Speak cards, and language services in care settings.

Implementation Resource United States NY New York 2025

Record Overview

Profile Type Health System
Institution NYC Health + Hospitals
Country United States
State / Region NY
City New York
Slug nyc-health-hospitals-language-assistance-resource

Tags

health care patient communication interpreter services I Speak cards language assistance rights hospital system patient care

Capacity Domains

Service Delivery

Reporting Requirements

Not applicable

Training Requirements

Not applicable

Complaint Mechanism

Not applicable

Service and Operational Features

Explains how patients can identify their preferred language, request interpreters, use digital I Speak cards, and receive language services without negative impact on patient care.

Languages Covered

Not presented as a fixed list in this resource; emphasizes free interpreter services, I Speak cards, and language assistance for patients.

AI-assisted reading guide

This AI-assisted guide is provided to support quick reading. Please verify details against the official source.

Key Takeaways
Record Type: Implementation Resource
Profile Type: Health System
Agency: NYC Health + Hospitals
Source URL: https://www.nychealthandhospitals.org/services/language-assistance/
Service and Operational Features: Explains how patients can identify their preferred language, request interpreters, use digital I Speak cards, and receive language services without negative impact on patient care.
Capacity Domains: Service Delivery
Review Note
This draft is based only on structured fields currently stored in the Observatory record. It should be reviewed against the official source before publication.