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Observatory Record Profile

NYC Language Access Implementation and Compliance Hub

Citywide hub for agency language access implementation plans and language access coordinators.

Implementation Resource United States NY New York 2024

Record Overview

Profile Type City
Institution NYC Mayor's Office of Immigrant Affairs
Country United States
State / Region NY
City New York
Slug nyc-language-access-implementation-compliance-hub

Tags

implementation hub language access rights i speak cards public notice language access coordinator language access plan annual reporting language access coordinators multilingual resources community resources citywide oversight Local Law 30

Capacity Domains

Implementation and Operations

Reporting Requirements

No reporting requirement details are currently available.

Training Requirements

No training requirement details are currently available.

Complaint Mechanism

No complaint mechanism details are currently available.

Service and Operational Features

Central public hub for NYC agency Language Access Implementation Plans and Language Access Coordinators. Provides access to community resources such as I Speak cards, notices of language access rights in multiple languages, multilingual public-facing materials, agency language access contacts, annual language access reports, and guidance on how New Yorkers can request free language assistance from City agencies.

Languages Covered

NYC’s 10 designated citywide languages are Spanish, Chinese, Russian, Bangla/Bengali, Haitian Creole, Korean, Arabic, Polish, Urdu, and French. These languages are based on Census and NYC Department of Education data for New Yorkers with limited English proficiency. Covered agencies must translate commonly distributed documents into the designated citywide languages and maintain language access implementation plans.