Language Access Observatory

All Types Policy Executive Order Ordinance Language Access Plan Implementation Resource Complaint / Grievance Mechanism Law Report/evaluation Guidance

All Profile Types Federal State District / Regional City County Court System School System Health System Public-serving Institution

All Capacity Domains Governance and Policy Service Delivery Implementation and Operations Workforce and Quality Data and Monitoring Accountability Language Technology

All Institutions City of Philadelphia Office of Immigrant Affairs DC Office of Human Rights Illinois Courts King County Massachusetts Trial Court Office of Language Access National Center for State Courts New Jersey Department of Human Services, Office of New Americans New York State Unified Court System, Office of Language Access NYC Administration for Children’s Services NYC Department of Social Services (DSS)/ Human Resources Administration (HRA)/ Department of Homeless Services (DHS) NYC Emergency Management NYC Health + Hospitals NYC Mayor's Office of Immigrant Affairs NYS Office of Language Access Pennsylvania Department of State San Francisco Office of Civic Engagement and Immigrant Affairs U.S. Department of Health and Human Services Office for Civil Rights Washington State Administrative Office of the Courts

All Countries United States

All Regions CA District of Columbia IL MA NJ NY PA WA

All Cities New York Philadelphia San Francisco Washington

All Years 2026 2025 2024 2023 2015

All Tags AI translation CLAS standards Executive Law 202-a I Speak card LEP resources Local Law 30 Office of Language Access Trial Court access to justice accessibility accountability action planning agency reporting agency responsibilities annual report annual reporting annual review ballots bench cards bilingual poll workers case-specific translation child care assistance child welfare citywide oversight citywide policy community networks community preparedness community resources complaint form complaint process complaints compliance monitoring corrective action county guidance court interpreters court interpreting court language access courtroom interpreting data monitoring departmental compliance effective communication elections emergency alerts emergency communications emergency management emergency preparedness ethnic media formatting foster care health care homelessness services hospital system human services i speak cards implementation hub inclusive emergency communications interpretation data interpreter assignment interpreter certification interpreter compensation interpreter conduct interpreter credentialing interpreter exams interpreter procedures interpreter quality interpreter recruitment interpreter retention interpreter screening interpreter services interpreter standards judges juvenile justice language access complaints language access coordinator language access coordinators language access ordinance language access plan language access rights language assistance language assistance rights language data lawyers life-safety messaging machine translation multilingual communications multilingual resources patient care patient communication performance scorecard plain language polling place prevention services public benefits public notice readability reporting cycle social services state agencies state courts statewide language access toolkit training requirement translation quality translation style guide trusted partner network ulturally relevant media video remote interpreting voting access workforce quality